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Minimising our waste Ministry for the Environment Green Ribbon Awards 2013 Awarded to Chorus and Downer NZ Picking an overall winner starts with managers in each of the service providers selecting someone to be recognised every quarter for excellence in innovation, customer service, health & safety and network protection. Quarterly winners go forward to the annual awards, backed up by a written account of their achievements during the year. The winners are chosen by a selection board that includes the head of HR at Chorus, regional operations managers, relationship managers and a representative from customer services, explains Jeffery. “It’s all about the good efforts people put in and the work they have undertaken, rather than any kind of test.” Jackson, who was also shortlisted in 2011, says that his whole purpose at work is about helping ‘the other guys’. In 2012 he won four quarterly awards, as well as the Quality & Training Innovation award, and Downer Service Person of the Year. “I didn’t set out to win awards,” he says. “I just enjoy my job 110 per cent.” Jackson was recognised for his help in implementing the Chorus ‘Know How’ programme. He was also instrumental in mentoring 10 Downer technicians from offshore, helping to make sure that they were appropriately skilled, had the right equipment and were inducted into the finer points of New Zealand’s phone network. “It is just good to be recognised,” says Jackson. “For me that is the best part of the award. I LIKE TO BE SELF-DRIVEN, AND I LIKE TO GET OUTCOMES. IF SOMETHING IS NOT WORKING PROPERLY, I LIKE TO FIX IT. I GOT AN AWARD JUST FOR DOING MY JOB – THAT’S HOW I SEE IT.” DOWNER / IN BLACK & WHITE / 31


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